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Create the conditions that allow innovation, including culture change, skills and mindset.

One-day intense program for future change makers and inspiring leaders. Build a productive and forward-looking team by getting equipped with the key skills of the new era leader: empathy, clarity, creativity.


The world around us has never been more volatile or unpredictable. Every day we witness new sources of competition or disruption. Disruption is on all levels: in products, services and technology, channels to market, policy, talent, brands and supply chain.

The organisations best equipped to thrive in this volatility are the ones who are most able to generate, embrace and execute new ideas. It takes creativity and creative teams to be a leader instead of a laggard.

In the era of AI and automation, no matter how sophisticated technology becomes, people aren't going away. This experience is designed to help you activate the best in yourselves and your teams to do great work.


Creative leadership is the ability to create and realize innovative solutions especially in the face of structurally complex or changing situations.

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Leadership mindset and skills are the building block for innovation and transformation; without it, one cannot grow the others and the organisation. Part of the modules in this program are dedicated to developing the right mindset while the others focus on the right skills and tools to lead with inspiration in a consistent, systematic and sustainable way.

Having the right mindset of co-creation and empathy and recognising the unconscious biases is equally important as skills and tools like spotting opportunities, gathering resources and building teams.

Forward looking, this formula equips future leaders with the most essential skills of today: design thinking, systems thinking, strategic design and creativity.


Creative Leadership Fabrica 360

"I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel" 

- Maya Angelou

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|  Learn to navigate and lead in uncertainty and ambiguity ​

|  Be the inspiring leader with a clear vision and passion 

|  Learn how to drive productivity and foster success in your company 
|  Create a healthy culture and team dynamics that give you a competitive advantage

|  Shift your perspective - look at things in new ways and creatively solve problems 

|  Train your brain to challenge your unconscious bias and avoid quick judgment

| Learn how to lead by asking the right questions

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This program is designed for a mix of leaders, change makers and professionals involved in developing and transforming organisations:


  • Leaders of large and medium companies

  • Team leaders

  • Representatives of marketing and innovation departments and product managers

  • Entrepreneurs and start-upers

  • Managers of public institutions and non-profit organisations

  • Everyone seeking effective ways for building trust in multidisciplinary teams

If you are interested in building a great team and to shifting your game to the next level, this program is for you.



eleonra carnasa


Service Design Practitioner and Master Trainer

Accredited Service Design Master Trainer with over 20 service design projects in several countries and 2000+ hours of leading multidisciplinary teams. 


Represents the Service Design Network in Bulgaria.

Get Your Certificate!
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We can also offer you a tailor-made training or coaching program designed around your specific organisational goals.

Drop us a line at: eleonora@fabrica360.eu

We can also offer you a tailor-made training or coaching program designed around your specific organisational goals.

Drop us a line at: hey@fabrica360.eu



The agency was created to help people and organisations unleash their creative potential to deliver innovation at speed. We specialise in acceleration tracks and transformation programs using service design, storytelling and creative leadership. Since 2017 we proudly represent the Service Design Network in Bulgaria.

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+359 887 922 973

Sofia, Bulgaria