TEAM and PARTNERS
ELEONORA CARNASA
Founder of Fabrica 360 and Accredited Service Design Master Trainer
Eleonora has 2000+ hours coaching multidisciplinary teams in service design and storytelling in the Netherlands, Germany, Romania and Bulgaria. With extensive hands-on experience in service design with over 20 large scale projects across different industries and cultures. Among her clients are ING Bank, Henkel, Porsche, Hilti, Raiffeisen Bank, many startups and NGOs.
Active community member, Eleonora is mentoring social innovations and social entrepreneurship teams, developing training programs in service design, design thinking, creative leadership, storytelling and business model innovation.
Representative of the Service Design Network in Bulgaria and founder of Fabrica 360.
DESISLAVA SARBINOVSKA
Service Designer and Product Owner
Desi is passioned about Service Design and how it can transform different organisation like governments, small and mid size companies, start ups
and NGOs. Having working experience as Strategic expert in financial sector, IT sector, FMCG and digital advertising, currently she is a Product owner and leads a small IT company in the food industry.
She likes to work for projects related with Service Design and Impact Investment as driving forces for implementing also Sustainable Goals in the companies DNA.
Co-founder of Service Design Network, Chapter in Bulgaria.
OLEG KABAKCHIEV
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Oleg Kabakchiev is the ultimate multitasker. His persona is dwelled by multiple characters - (serial) entrepreneur, (non-professional) dj, copywriter and political advisor.
He already has several successful and both unsuccessful businesses throughout his life path. Oleg is using his spare time to develop new projects and to turn ideas into reality.
Kabakchiev is founder and main character in two DJ platforms and one of the most recognizable sub-cultural bars in Sofia. But what excites him most are politics, music and innovation.
For quite some time Oleg has been greatly endowed by the possibilities of using the fusion of art and politicis to create a better urban environment and to raise important dialogues.
IVELINA GADJEVA
Expert in Inclusive Design
Designer, focused on creating effective mechanisms for the transfer of knowledge between universities, businesses, and local authorities as advocates for the benefits of inclusive design and in particular a socio-inclusive approach.
Currently Ivelina is based in London where she works for Singapore airlines in a transformation program.
Co-founder of Service Design Network, Chapter in Bulgaria.
ALEXANDRA NIKOLOVA
Visual Artist
Alexandra Nikolova (Ål Nik) is a visual artist, illustrator and communication designer who specialises in building valuable and unique content for products, projects and brands. Her passion is the beauty and usability of web in order to provide fulfilling experience for the ones who come across your message and story.
Co-founder of Service Design Network, Chapter in Bulgaria.
ASSEN MILUSHEV
Social Innovator and Wine expert
Our key expert in a new social innovation initiative promoting transnational cooperation and exchange of experience, best practices and models for promoting self-employment, entrepreneurship and business creation.
Assen's passion is wine and currently he is doing level 4 in WSET and developing his blog wineandstories.com
IANA AVRAMOVA
Transformation Designer
Experienced Life & Executive Coach with a demonstrated history of working in turbulent business environment. Skilled in Transformation, Change Management, Problem Solving, Communication and Idea generation.
Author of Transformika Coaching Cards and PlayCraft.
MARINA PODSTRIGICH
Strategic Designer
Marina has over 150 projects and 12 years of experience in Design. Online services she designed has more than 1M users overall.
Currently focuses on forming End-to-End Journey Experience Strategy for firms. Marina believes that customer experience is the new competitive advantage.